Privacy Policy

Introduction

AIQ Labs Limited ("we," "our," or "us"), operating AGC Studio as a division of our company, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered marketing platform and related services.

By accessing or using AGC Studio, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the platform.

Company Information

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Register for an account
• Subscribe to our newsletter
• Contact us for support
• Use our AI marketing services

This information may include your name, email address, company name, billing information, and any other information you choose to provide.

Brand and Business Information

To provide our AI marketing services, we collect information about your brand including:

• Brand name and context
• Products and services descriptions
• Target audience information
• Brand voice and messaging preferences
• Social media account connections
• Website URLs and content

Automatically Collected Information

When you access our platform, we automatically collect certain information including:

• Device information (browser type, operating system)
• IP address and location data
• Usage data and analytics
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our AI marketing platform
• Generate personalized content and marketing strategies for your brand
• Process transactions and send related information
• Send administrative information, updates, and security alerts
• Respond to your comments, questions, and support requests
• Analyze usage patterns to improve our services
• Develop new features and functionality
• Prevent fraudulent transactions and protect against illegal activity

AI and Content Generation

AGC Studio uses artificial intelligence to generate marketing content. Your brand information is processed by our AI systems to create customized content. We do not use your proprietary brand information to train our AI models for other customers. Your content and brand data remain confidential and are used solely to provide services to you.

Information Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: With third-party vendors who perform services on our behalf (payment processing, hosting, analytics)
• Social Media Platforms: When you connect your social media accounts, we share content you authorize for posting
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your information
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at team@aiqlabs.ai.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your province, country, or other governmental jurisdiction where data protection laws may differ. By using our platform, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.